ORDER MANAGEMENT SPECIALIST

Job description

At Pulse PEMF, our mission is to enhance all life. We do this by manufacturing, selling, and supporting the world’s leading PEMF (Pulsed Electromagnetic Field) technology for wellness. We are seeking a new team member to serve as checks-and-balance between the ISR Team and our customers. This position is full-time, salaried, and reports to the Director of Corporate Relations.

Responsibilities and Duties:
  • Using attention to detail, a sense of urgency, and critical thinking to process domestic and international orders we receive from the ISR Team for accuracy Reviews Tax and Shipping standards per Company accounting policies.
  • Communicate with customers via telephone and email, demonstrating a high level of customer service to establish and meet customer needs and expectations.
  • Manage orders from start through to completion.
  • Collects and facilitates Purchases Agreements per account.
  • Collects and processes payments.
  • Submits customers internal finance request to finance department.
  • Ensure timely invoicing of orders once shipped.
  • Liaise with all relevant internal departments concerning orders to ensure successful completion.
  • Coordinates Pulse Fuel purchases.
  • Works with outside lending firms to secure purchase orders, and payments.
  • The ability to work in a high volume, dynamic environment making quick decisions.

Minimum Education:

  • Professional Degree
Experience Required:
  • 3+ years of experience in a sales support, order administration, or other similar function financed focused work.
  • Experience with NetSuite or any CRM database program
Skills Required:
  • Time Management
  • Multitasking
  • Problem Solving
  • Customer Service Experience
  • Decision Making Skills
  • Strong Administrative Background

JobType:Full-time

Salary: $50,000 – $55,000 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday

Work Location:
Remote

If you are looking for an opportunity to join a highly-motivated team, we’d love to hear from you. Please use the form below to submit your CV for this position.

Order Management Specialist
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* Pulse PEMF is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
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